Fundamentally, we collect the personal information such as: name, address, email address, phone number, social security number, employment-related information, education data, that you provide and information that is automatically collected including online identifiers, such as Internet Protocol address and/or browser and device characteristics, last log-in, referring URL, device name, country, location, information about how and when you use our Website, Product or Service and other technical information.
This information is primarily needed to maintain security and normal operations of our Website, Product or Service, and for internal reporting and analysis. We also collect and use information necessary to handle requests for products or services as a customer, including domain name, user name and IP address of individual using the product or service; credit card information (when purchasing a product or service) or contact us for help. In short, we use the information collected to conduct our legitimate business, the fulfillment of the Product and Services that are purchased, and compliance with our legal obligations.
We collect information including but not limited to the following: pre-sales activities and correspondence with you as a prospective or as a current or past customer. The specific information collected is dependent on your usage of our website, include forms and purchased or licensed Product and Services.
How We Use Your Information and Personal Information
We may use your Personal Information for the following business purposes:
• To deliver the Products and Services that you have purchased, licensed, or inquired about including software updates
• To operate, benchmark, and improve our internal operations, systems, products and services
• To manage our relationship with you as our customer and provide you with help and customer support, including response to your inquiries
• To perform research and analysis the use of, or interest in, our products, services or content
• To improve our ability to send or share useful information or to customize your experience
• To conduct commercial activities including orders, invoices, notices, technical updates, alerts, support, administrative, and marketing message.
• To generally communicate with you about your experience with our Product or Services
Our Disclosure of Your Personal Information to Third Parties
We may share your Personal Information with third parties for the following business purposes:
• When we have your permission, including when you choose to share your Personal Information for a review or blog
• When necessary to conduct business in normal course interactions with agents, partners, contractors, vendors or service providers who perform functions on our behalf.
We may disclose Personal Information to comply with laws or in response to legal process, for example, in response to a court order or a subpoena. We also may disclose Personal Information in response to a law enforcement agency’s request.
To detect security incidents including when it is necessary to investigate, verify, prevent, enforce compliance with, or take action regarding: illegal or suspected illegal activities; suspected fraud; situations involving potential threats to the physical safety of any person; protection of the rights and property of Data Collaborative, our agents, customers or others; or violations or suspected violations of our agreements, policies or end user license agreements; or as otherwise required or permitted by law, or consistent with legal requirements. We reserve the right to transfer or disclose Personal Information in our system relating to or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or other proceeding involving sale, transfer, divestiture or assignment of all or a portion of our business or assets to a different entity.
For auditing purposes including the interaction with the customer and for compliance.
Finally, we may also share aggregated, anonymized or statistical information, including demographics data, with others for a variety of purposes, including for our own uses, for example, for improving their Products and Services.
Our Products and Services are not designed to appeal to minors and we do not knowingly receive any information from anyone under the age of 13. If this is a concern, please contact us immediately at firstname.lastname@example.org.
End Customer Data
Our customers may electronically submit Information to one of our Products or Service for processing and storage purposes (“End Customer Data”). In this instance, we function as a service provider and may access or process End Customer Data only for the purpose of providing the product or service or preventing or addressing service or technical problems or as may be required by law.
If your Personal Information has been submitted to us by a Data Collaborative customer and you wish to exercise any rights you may have to access, correct, amend, or delete such data, please inquire with the relevant customer directly.
Your Data Subject Rights
Your Access, Amendment and Deletion of your Personal Information for all data subjects:
We allow you to access, correct or delete your Personal Information with proper identification verification. We may not disclose or delete data if an exemption or exception to deletion exists. You can submit your request by sending an email to email@example.com.
Our marketing emails tell you how to “opt-out” of receiving further marketing emails. If you opt out, we may still send you non-marketing emails including emails about your accounts and our business dealings with you.
For Residents of California:
The California Consumer Privacy Act (CCPA) provides privacy protections to California consumers as follows:
We do not sell your personal information, so we do not provide an opt-out page or option.
Rights to California resident under data protection law include right to access and right to request data collected about you, including categories of information collected about you and categories of sources from which information is collected about you and business or commercial purpose for collecting or selling personal information and categories of third parties with whom we share data.
For more and up-to-date information please see https://oag.ca.gov/sites/all/files/agweb/pdfs/privacy/oal-sub-final-text-of-regs.pdf
Our Retention of your Personal Information
We have put in place reasonable and appropriate physical, electronic, and managerial procedures in an effort to help safeguard Personal Information we collect. However, no organization cannot fully eliminate security risks associated with Personal Information.
If you have questions or suggestions, please email firstname.lastname@example.org. Please send all written communication to: Data Collaborative, Inc, 366 Massachusetts Avenue, Suite 203, Arlington, MA 02474.